Payment Policy
Effective Date: January 17, 2025

At DivineDiamondd, we strive to offer a convenient and secure shopping experience for all our customers. This Payment Policy outlines the payment methods accepted by DivineDiamondd, as well as the terms and conditions related to payment for products and services purchased from our website. By making a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: We accept debit cards with major credit card logos (Visa, MasterCard, etc.).
  • PayPal: You can use your PayPal account to complete your purchase.
  • Apple Pay: Available for eligible customers at checkout.
  • Google Pay: Available for eligible customers at checkout.
  • Other Payment Methods: We may accept additional payment methods from time to time. Please check our checkout page for available options.

All payment transactions are processed securely through trusted third-party payment gateways to ensure the safety and privacy of your financial information.

2. Payment Authorization

By providing your payment information at checkout, you authorize DivineDiamondd to charge the total order amount to your selected payment method. This amount includes the cost of the products, taxes, and shipping fees, as applicable.

Payment will be processed at the time your order is placed. If for any reason we are unable to process your payment (e.g., due to insufficient funds, incorrect payment information, or fraud), we will notify you and ask for alternative payment arrangements.

3. Currency

All transactions are processed in U.S. Dollars (USD). If your payment method uses a different currency, the exchange rate and any foreign transaction fees will be determined by your bank or payment processor.

4. Payment Confirmation

Once your payment is successfully processed, you will receive an Order Confirmation email that includes the details of your order, including the items purchased, shipping information, and the total amount charged.

If you do not receive an order confirmation email, please check your spam or junk folder. If the email is not there, contact our customer service team at info@divinediamondd.com for assistance.

5. Billing Information

To process your payment, you must provide accurate and complete billing information, including your name, address, and payment method details. The billing address you provide must match the one associated with your payment method. Any discrepancies or errors in the billing information may delay the processing of your order.

6. Payment Security

DivineDiamondd is committed to protecting your payment information. We use industry-standard security protocols, including Secure Socket Layer (SSL) encryption, to protect your data during transmission. Our third-party payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment information is kept secure.

7. Taxes

Sales tax will be applied to your order based on the shipping address and the applicable tax rate in your location. The total sales tax will be calculated during checkout and will be included in the final price of your order.

Please note that sales tax rates may vary based on your location and are subject to change by state and local authorities.

8. Fraud Prevention

To prevent fraud, DivineDiamondd reserves the right to verify the payment details provided with your order before processing it. If we suspect fraudulent activity or a discrepancy in payment information, we may contact you for additional verification or cancel the order.

9. Failed Payments

If your payment fails for any reason, we will notify you via email and ask you to update your payment information. If you do not provide updated payment details within a reasonable time frame, we reserve the right to cancel your order.

Please ensure that your payment method has sufficient funds and that the information you provide is accurate to avoid delays in processing.

10. Refunds and Chargebacks

If you request a refund for an order, we will issue the refund to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more information on how refunds are processed.

In the case of a chargeback initiated by your bank or credit card provider, we will work with the payment processor to resolve the issue. You may be asked to provide additional information regarding your purchase.

11. Changes to the Payment Policy

DivineDiamondd reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated Effective Date. By continuing to use our website and making purchases after such changes, you agree to be bound by the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Payment Policy or need assistance with a payment issue, please contact us:

DivineDiamondd
Phone: 435-491-2121
Email: info@divinediamondd.com
Website: https://divinediamondd.com

Thank you for choosing DivineDiamondd. We are dedicated to providing you with a smooth and secure shopping experience.